Change Agent

"A change agent is anyone who acts intentionally but without formal line authority to facilitate change in the organization"

The Effective Change Manager's Handbook

Many organisations put a lot of effort in new approaches and methods. Money and time are invested in training. Tools, like software are purchased. But what are the results? I believe it is underestimated that change of working practices has broad consequences on different levels. Change of behaviour and culture must be endorsed by all levels of organisations. Change affects pe ...